Frequently Asked Questions

General questions

All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL).
This means that once we have purchased the item we are free to redistribute it if we choose to do so.
Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.

No. If you require technical support regarding a plugin or theme then you will need to either purchase the product directly from the author (a link is provided) or you will need to hire a freelancer to take a look for you. Alternatively you could ask around some of the helpful WordPress community forums.
Not offering support is the way in which we are able to offer the products at the discounted price.

Yes, 100%. We have active subscriptions to the authors of the products featured on our website.
We download from them and redistribute to you.

As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.
Got a friend who’s building a site? Go share them with your friend. Seriously, there are no catches.

Product updates

Yes. As soon as we are notified about an update, we go and download it from the author and update it on our site.
However On a standalone item, you will get NO Free updates. You have to purchase the item again to receive any new updates. If you choose a membership, updates and access to All items will be available as long as your membership is active.

We usually perform daily updates. Around 300 weekly updates. We update products on request as soon as possible.

We do not provide the license keys required to automatically update products through the WordPress admin panel. If you need to update the product, you must download it from the website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.

If you did not find the latest version of the product on our website, you can contact us and we will update the product on our website.

The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website.

The second way is to delete the old version of the product, then download and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database.

Here it is worth noting an important nuance: sometimes developers are releasing a fundamentally new product update (major update) with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version. Update to the current version correctly.

Payment and download

We provide the opportunity to pay through PayPal services.

We accept only automatic payments through PayPal services and we do not process payments manually.

If you have difficulty downloading the product, please contact us.

We do not sell, lease and approve the licence keys. All the products presented on this internet site are licensed under GNU GPL License. If you need automatic update and Support from only producer, you need licence keys.

Simply ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box.

If it’s GPL licensed then we can try and get it! Drop us a line using our contact form and let us know what item(s) you would like adding to our directory.
We try and bring new items into the site each month based on how many users are requesting the item.

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused.
The limit is 15 per user/per day.

Sure. Under the GPL licence you’re free to keep them if you want.The only thing to be aware of is that if you want access to any future updates then you’ll need to have an active subscription with us.

Hosting requirements and errors handling

Before you purchase a subscription on the website, make sure that your hosting meets the following minimum requirements:

  • Web server based on Apache or NGINX
  • with 128MB of RAM
  • PHP version 5.6 or 7.0
  • MySQL version 5.6+ or MariaDB version 10.0+
  • Apache module mod_rewrite

To avoid getting errors during the installation of the product, make sure that you are using the correct PHP settings on your web server:

max_execution_time = 600; max_input_vars = 5000; memory_limit = 256M; post_max_size = 128M; upload_max_filesize = 128M;

A typical error that occurs when a user attempts to upload in WordPress a non-installation theme file, but a complete archive of the theme (with documentation, plugins, demo data, etc.).

To avoid this error, you must unpack the archive with a premium theme, find the installation .zip file inside the archive and use it for installation in WordPress.

A typical error that occurs if the server has the wrong PHP settings (see Hosting requirements for installation and use of products).

Safety and guarantees

All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.

Please carefully read the description and features of the product before purchasing it. We do not give any guarantees that the product you purchased will function the way you want. We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact the developer directly.

Because all items have GPL licence it’s extremely unlikely there is one. Also, we only use the names of products nominatively as a way of identifying one item from another and clearly emphasize on our website that no items on this site are endorsed or sponsored by any trade mark holder.
Nonetheless, please use our Support page to highlight any concerns and we’ll be happy to work with you.

No. Sorry we’re going to have to be a little hard on this one.
Given the nature of digital content that can be downloaded instantly after a purchase has been made; there’s really no way to ‘return’ it.
If you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription?
which means all sales are final.

Of course. You are never locked into anything. You can cancel your membership by logging into the member’s area and visiting the subscriptions link. If you run into any problems, let us know, and we will be happy to help you cancel your membership.